Dynamics CRM Consultant Hybrid Working

4 weeks ago


London, Greater London, United Kingdom Two Circles Ltd Full time

We are seeking a highly skilled Dynamics CRM Consultant to join our team at Two Circles Ltd. As a key member of our team, you will be responsible for leading workshops, building and configuring Dynamics 365 solutions, and managing project timelines.

Key Responsibilities:
  • Leading workshops across business requirements, process mapping, and use cases for Microsoft Dynamics Sales & Service implementations
  • Building, configuring, and deploying Dynamics 365 solutions to client environments
  • Managing project timelines, project documentation, and hitting required deadlines
  • Introducing formal requirement specifications and workflow documentation
  • Collaborating with solution architects and developers to ensure the solution meets business needs
  • Managing and upskilling junior Microsoft Dynamics internal resources
Requirements:
  • Ability to operate as a Dynamics 365 functional consultant
  • Experience across systems audits, requirements gathering, and process mapping
  • Creating functional and technical design documentation
  • Creating end-user acceptance testing scenarios and supporting UAT process
  • Creation and delivery of end-user support and training material
Technical Requirements:
  • Understanding of Sales and Customer Service Processes
  • Experience customizing, configuring, and developing Dynamics 365 CRM end-to-end solutions
  • Experience building apps within D365 Sales/Customer Engagement (CE)
  • Experience customizing and configuring D365 Customer Service
  • Good understanding and experience in Microsoft Power Platform
  • Understand and experience in building Microsoft PowerApps
  • Certifications within Microsoft Dynamics or Power Platform desirable

We offer a range of benefits, including hybrid working, performance planning, discretionary company bonus, and learning and development opportunities.



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