Dynamics CRM Consultant Hybrid Working
4 weeks ago
We are seeking a highly skilled Dynamics CRM Consultant to join our team at Two Circles Ltd. As a key member of our team, you will be responsible for leading workshops, building and configuring Dynamics 365 solutions, and managing project timelines.
Key Responsibilities:- Leading workshops across business requirements, process mapping, and use cases for Microsoft Dynamics Sales & Service implementations
- Building, configuring, and deploying Dynamics 365 solutions to client environments
- Managing project timelines, project documentation, and hitting required deadlines
- Introducing formal requirement specifications and workflow documentation
- Collaborating with solution architects and developers to ensure the solution meets business needs
- Managing and upskilling junior Microsoft Dynamics internal resources
- Ability to operate as a Dynamics 365 functional consultant
- Experience across systems audits, requirements gathering, and process mapping
- Creating functional and technical design documentation
- Creating end-user acceptance testing scenarios and supporting UAT process
- Creation and delivery of end-user support and training material
- Understanding of Sales and Customer Service Processes
- Experience customizing, configuring, and developing Dynamics 365 CRM end-to-end solutions
- Experience building apps within D365 Sales/Customer Engagement (CE)
- Experience customizing and configuring D365 Customer Service
- Good understanding and experience in Microsoft Power Platform
- Understand and experience in building Microsoft PowerApps
- Certifications within Microsoft Dynamics or Power Platform desirable
We offer a range of benefits, including hybrid working, performance planning, discretionary company bonus, and learning and development opportunities.
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