Quality Assurance Expert
3 days ago
Quality Assurance Expert
A leading manufacturer is seeking an experienced Quality Assurance Expert to join their team. This newly created position reflects the company's commitment to ensuring the highest quality products.
This is an exciting opportunity for someone with existing experience in technical standards to join a thriving business where you will be given the opportunity to support the development and growth of products.
About the role:
- Serve as the primary contact for technical queries, delivering prompt and accurate responses.
- Triage and prioritize incoming inquiries based on urgency and complexity.
- Work closely with Sales, Engineering, and Quality Assurance teams to resolve technical issues.
- Assist with product presentations, demonstrations, and customer visits by providing technical expertise.
- Stay current on industry trends and developments to enhance product knowledge.
- Contribute to the creation of technical training materials for both internal teams and customers.
- Provide feedback and insights to support product development and improvement.
- Offer product advice and deliver training materials for new or updated products and services.
Key responsibilities:
- Maintain technical documentation.
- Resolve technical issues.
- Develop and implement quality assurance procedures.
- Collaborate with cross-functional teams.
- Stay up-to-date with industry trends and developments.
Requirements:
- Experience and proficiency in maintaining technical documentation.
- Strong problem-solving and analytical skills.
- Confident communication skills.
- Familiarity with regulatory requirements and standards.
- Engineering-based qualification such as HNC/HND/BTEC/BEng would be advantageous but time-served engineering experience will also be considered.
Benefits:
- 25 days annual leave + stats (pro-rata).
- Annual company bonus.
- Hybrid and flexi working after probation/training.
- Pension scheme.
- Healthcare cash plan.
Estimated salary: £36,750 - £39,250 per annum depending on experience.
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