Digital Knowledge Strategist

11 hours ago


London, Greater London, United Kingdom Oliver Wyman Full time
Job Summary

Oliver Wyman is seeking a Senior Knowledge Manager to support our Digital Practice. This is a hybrid role that requires 60% working from our London Baker Street office.

The Senior Knowledge Manager will be responsible for setting the Knowledge Management strategy in collaboration with KM and Practice leaders and executing best in-class knowledge management initiatives and processes to achieve it. This includes managing the capture, classification, storage, and dissemination of the Oliver Wyman Digital knowledge base and ensuring our knowledge platform is kept well maintained.

The role will also involve proactively managing the content landscape within Digital, assessing content gaps and hot topics, and working collaboratively with our Digital Knowledge Management team in the Americas. Additionally, the Senior Knowledge Manager will have direct management responsibility for the full-time Digital Senior Knowledge Analyst based in Warsaw and will oversee standard processes for end-of-project knowledge capture.

Key Responsibilities:

  • Setting the KM Strategy and Annual Plan for the European and IMEA regions
  • Managing stakeholder relations with Digital Practice leadership and engaging Digital SMEs
  • Overseeing standard processes for end-of-project knowledge capture and conducting proactive outreach to source other key content
  • Leading the curation of Digital content on Oliver Wyman's global knowledge platform and wikis
  • Driving awareness and usage of Digital content through training, newsletters, and individual stakeholder meetings

Requirements:

  • Digital/technology enthusiasm and intellectual curiosity in topics pertinent to our Digital clients
  • Experience in managing and organizing large volumes of content and data
  • Good working knowledge of Microsoft Office suite (especially Excel, PPT, Outlook, Teams, SharePoint as an advantage)

We offer a competitive salary and a comprehensive benefits package, the opportunity for career growth and professional development, and a firm culture that supports openness and recognizes the importance of work-life balance. To learn more, please follow us on LinkedIn or Twitter: OliverWyman.



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