Retail Store Leader

3 weeks ago


Stirling, Stirling, United Kingdom Cancer Research UK Full time

About Cancer Research UK

We are a leading UK charity dedicated to beating cancer through research and our shop trading arm.

Key Responsibilities

  • Lead a diverse team of paid staff and volunteers to achieve sales and fundraising targets.
  • Take ownership of store operations, including display and merchandising, stock management, and maintaining shop standards.
  • Provide excellent customer and supporter service, setting an example for your team.
  • Maximise profit through effective cost control and sales techniques.
  • Build relationships with local communities and Cancer Research UK colleagues to drive fundraising and sales initiatives.
  • Organise and run creative fundraising events to achieve fundraising targets.
  • Ensure compliance with health and safety, safeguarding, security, administration, and HR policies.

Requirements

  • Experience managing and inspiring a diverse team of people.
  • Ability to work within targets and motivate others to achieve those targets.
  • Capacity to multitask in a fast-paced environment.
  • Knowledge of customer service best practices.
  • Commercial awareness of retail operations.
  • Adaptability in changing situations, including working independently.
  • Awareness of the price, value, and worth of items.

Benefits

We offer a generous salary and benefits package, career development opportunities, and high-quality tools and processes to support you in your role.


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