Supervisor - Team Leader

4 weeks ago


Skipton, North Yorkshire, United Kingdom Billy Bob's Parlour Venue Full time

Unlock Your Potential at Billy Bob's Parlour Venue

We're seeking a highly motivated and experienced Supervisor to join our dynamic team at Billy Bob's Parlour Venue. As a key member of our operations team, you will be responsible for overseeing the smooth day-to-day running of our busy store, ensuring exceptional standards of customer service and delivering a world-class experience for our guests.

What We Offer

  • Competitive pay and benefits package
  • 50% team discount on food and drinks
  • Good work-life balance with no split shifts or evenings
  • Flexibility to accommodate your needs
  • Free meals when working
  • Friendly and family-oriented working environment
  • Reward and recognition for outstanding performance
  • Time off during the festive period

Key Responsibilities

• Lead the team to deliver exceptional customer service

• Coach and supervise junior team members to ensure high standards are met

• Resolve customer issues and complaints efficiently

Requirements

• Experience in a fast-paced environment with a passion for hospitality

• Excellent people skills and ability to inspire and motivate others

• Ability to multitask and work under pressure



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