Hospitality Host

6 days ago


Eston, Redcar and Cleveland, United Kingdom The Inn Collection Group Full time
Join Our Inn Collection Team

We're a multi-award-winning pubs with rooms company, dedicated to delivering exceptional hospitality in outstanding locations across the North of England and Wales. As a Housekeeping Assistant at The Stables in Whitby, you'll be part of our team that's passionate about creating memorable visits for our guests.

About Us

The Inn Collection Group is built on a passion for delivering true hospitality, rooted in our core values of Customer Focused, Courage, Execution, Honesty, Respect, and Results. We aim to Make People Happy, and we believe that starts with putting our people first. That's why we offer a range of benefits designed to support your well-being and help you grow in your role.

Your Role

We're looking for a friendly and detail-oriented individual to join our Housekeeping team. As a Housekeeping Assistant, you'll play a vital role in ensuring our rooms and public areas are clean and welcoming for our guests. You'll also have the opportunity to work as part of a wider team, sharing our goal of creating unforgettable experiences.

Responsibilities
  • Clean rooms to our high standards
  • Maintain our public areas, ensuring they're always clean and inviting
  • Report any maintenance issues to ensure our standards are met
  • Follow guidelines to keep everyone safe
  • Work collaboratively with the wider team to achieve our goals
Requirements

To be successful in this role, you'll need to be:

  • Friendly and approachable
  • Able to remain calm under pressure
  • Willings to adapt to changing situations
  • Punctual and well-presented
  • Able to work mornings through to mid-afternoon shifts as standard
Benefits
  • Competitive hourly rate (£9.00 per hour for those aged 18-20, £8.00 per hour for those under 18)
  • Extra paid holiday in the month of your birthday
  • 50% off food in any of our Inns
  • 1 bed and breakfast stay in any of our Inns during January, February, or March
  • 1/3 off room bookings all year round
  • Friends and family pass - 15% off bed and breakfast rate
  • 50% discount on day bookings for bed and breakfast at any of our Inns
  • Employee Assistance Programme - 24/7 confidential support
  • Tronc
  • Working for Best Pub Employer at the Publican Awards
  • Paid breaks in our Inns
  • Our Give INN Back scheme, which supports local communities
  • Mental Health awareness training for all managers

At The Inn Collection Group, we value our team members and strive to create a positive working environment. If you're passionate about delivering exceptional customer service and want to join a dynamic team, we'd love to hear from you.



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