Senior Fragrance Specialist
3 weeks ago
Join our dynamic team at Jo Malone London, a renowned British fragrance house, and embark on a rewarding career in the Retail Beauty Industry. As a Senior Stylist, you will be the face of our brand, providing exceptional customer service and showcasing our exquisite fragrances to customers from around the world.
About the Role
We are seeking a highly skilled and passionate individual to join our team as a Senior Stylist. In this role, you will be responsible for:
- Providing personalized and inspirational customer service, ensuring a unique and memorable in-store experience for each customer.
- Developing a deep understanding of our fragrances and gifting options, enabling you to make informed recommendations and create bespoke experiences for our customers.
- Working collaboratively with the team to create engaging in-store events and visual merchandising displays that showcase our brand and products.
- Contributing to the achievement of sales targets and driving business growth through exceptional customer service and product knowledge.
What We Offer
As a Senior Stylist at Jo Malone London, you will enjoy a competitive industry salary, commission scheme eligibility, and a range of benefits, including:
- Annual leave and family leave
- Product discount and staff product concession monthly credit spend allowance
- Mental health wellbeing initiatives (Unmind App and Employee Assistant Programme)
- Benefits platform with exclusive discounts and offers
- Work life connections – Employee Assistance Programme
- Extensive training and development opportunities
Requirements
To be successful in this role, you will need:
- A passion for fragrance and gifting, with a keen eye for detail and a love of delivering exceptional customer service.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Flexibility and adaptability, with a willingness to work across various shifts and days.
- Proof of right to live and work in the country.
About Us
Jo Malone London is a people-first company, committed to creating a diverse and inclusive work environment that values and respects our employees, communities, and consumers. We are proud to be a part of the Estée Lauder Companies, a global leader in the beauty industry.
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