Senior Operations Manager
4 weeks ago
We're seeking a seasoned leader to drive business growth and excellence in our Massage Envy Franchising, LLC organization. As a key member of our team, you'll be responsible for overseeing multiple locations, developing and implementing strategic plans, and fostering a culture of coaching, care, and support.
Key Responsibilities:- Develop and execute business strategies to drive revenue growth and profitability
- Lead and manage a team of location managers, providing coaching and development opportunities
- Collaborate with the Operations Director to train and develop new managers on soft skills, business acumen, and metrics
- Monitor and analyze key performance indicators, identifying areas for improvement and implementing corrective actions
- Ensure compliance with company regulations, policies, and procedures
- Participate in company-wide initiatives and projects, contributing to the development of best practices and processes
- Proven track record of success in a multi-unit leadership role, with a strong understanding of business operations and development
- Excellent analytical, communication, and leadership skills
- Ability to travel up to 20% of the time, with occasional overnight stays
- Proficiency in Microsoft Office, with experience in Excel, Word, and PowerPoint
- Strong business acumen, with a comprehensive understanding of profit and loss statements
- Competitive salary and bonus structure
- Generous benefits package, including medical, dental, and vision coverage
- 401(k) plan with company match
- Opportunities for professional growth and development
- Recognition and rewards for outstanding performance
We're an equal opportunity employer, committed to diversity and inclusion. If you're a motivated and results-driven leader who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.
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