Senior Operations Manager

4 weeks ago


Warrington, Warrington, United Kingdom Massage Envy Franchising, LLC Full time
Lead the Way to Exceptional Results

We're seeking a seasoned leader to drive business growth and excellence in our Massage Envy Franchising, LLC organization. As a key member of our team, you'll be responsible for overseeing multiple locations, developing and implementing strategic plans, and fostering a culture of coaching, care, and support.

Key Responsibilities:
  1. Develop and execute business strategies to drive revenue growth and profitability
  2. Lead and manage a team of location managers, providing coaching and development opportunities
  3. Collaborate with the Operations Director to train and develop new managers on soft skills, business acumen, and metrics
  4. Monitor and analyze key performance indicators, identifying areas for improvement and implementing corrective actions
  5. Ensure compliance with company regulations, policies, and procedures
  6. Participate in company-wide initiatives and projects, contributing to the development of best practices and processes
Requirements:
  1. Proven track record of success in a multi-unit leadership role, with a strong understanding of business operations and development
  2. Excellent analytical, communication, and leadership skills
  3. Ability to travel up to 20% of the time, with occasional overnight stays
  4. Proficiency in Microsoft Office, with experience in Excel, Word, and PowerPoint
  5. Strong business acumen, with a comprehensive understanding of profit and loss statements
What We Offer:
  1. Competitive salary and bonus structure
  2. Generous benefits package, including medical, dental, and vision coverage
  3. 401(k) plan with company match
  4. Opportunities for professional growth and development
  5. Recognition and rewards for outstanding performance

We're an equal opportunity employer, committed to diversity and inclusion. If you're a motivated and results-driven leader who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.



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