Global Data Centre Operations Specialist

5 hours ago


London, Greater London, United Kingdom Amazon Data Services UK Limited Full time

Are you passionate about customer experience and want to contribute to operational excellence? We're looking for a highly skilled Global Data Centre Operations Specialist to join our team in the Thames Valley area, with a salary ranging from £65,000 to £85,000 per year.

About the Role

In this position, you'll be responsible for overseeing the development of a newly created Facilities Operations Centre (FOC). The FOC will ensure 24X7 monitoring of the data centre's physical infrastructure, serve as a facilitator for Large Scale Events and Critical Site Events, and monitor facility electrical and mechanical systems.

This role requires a strong understanding of data centre IT infrastructure and facilities infrastructure, as well as experience working in a large-scale data centre environment. The ideal candidate will have demonstrated leadership skills and the ability to think creatively.

  • Liaises with internal and external teams to implement effective communication and escalation protocols
  • Assists with coordination and communication during emergency recovery efforts
  • Develops and implements proactive issue detection and reporting tools to maintain SLAs
Requirements

Please find below the necessary qualifications for this position:

  • 3+ years' experience working in a NOC or similar environment
  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration skills
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