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Sales Coordinator
2 months ago
Job Title: Sales Coordinator - Conference & Events
Job Summary:
We are seeking a highly organized and detail-oriented Sales Coordinator to join our Conference and Events team at Mercure Bedford Centre Hotel. As a Sales Coordinator, you will be responsible for handling group bookings, managing hotel inventory, and providing exceptional customer service to our guests.
Key Responsibilities:
- Group Bookings: Handle enquiries for group bookings, communicate with clients, and provide a reply or confirmation within a reasonable timeframe.
- Inventory Management: Manage hotel inventory in relation to group reservations and monitor potential wash of business.
- Reporting: Produce reports and statistics as requested by the Group Services Manager, including Group Wash and Business Turndown reports and 3-month Group Forecasts.
- Guest Communication: Handle guest complaints and enquiries in an efficient and professional manner.
- Administrative Tasks: Maintain a precise filing system for all Group reservations and correspondence, and ensure a prompt input of reservations and data for the next 3-month period.
Requirements:
- Experience: Experience within a Hospitality Sales or C&E Sales Office is essential.
- Skills: Excellent communication and organizational skills, with the ability to work in a fast-paced environment.
What We Offer:
A competitive salary range of £24,000 to £26,500 per annum, and the opportunity to work in a dynamic and fun team that delivers excellent customer service each day.
