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Team Leader

1 month ago

Nottingham, Nottingham, United Kingdom Costa Coffee Full time

Team Leader Role Overview

Costa Coffee is seeking a skilled Team Leader to join our team. As a Barista Maestro, you will be responsible for leading shifts, supporting colleagues, and delivering exceptional customer experiences.

Key Responsibilities

  • Lead shifts and support colleagues in delivering unbeatable experiences
  • Maximize sales by utilizing team members' talents
  • Train and accredit new Baristas
  • Stay up-to-date with new recipes and ranges, and share knowledge with the team
  • Drive high standards in quality and customer satisfaction

Requirements

  • Reliability and flexibility to open and close the store safely and on time
  • Team leadership experience in a fast-paced environment
  • Desire to take on shared responsibility and contribute to team success
  • Passion for coffee and people, with a willingness to learn and grow
  • Flexible approach and can-do attitude, with a focus on delivering exceptional customer experiences

What We Offer

  • Competitive hourly rate, rising with training and experience
  • Opportunities for career growth and development
  • Free handmade drinks and 50% discount on food and bottled drinks while on shift
  • Costa Coffee Retirement Plan, with matching contributions
  • Life Insurance & Income Protection Cover, and other benefits

About Us

Costa Coffee is a leading coffee brand, committed to delivering exceptional customer experiences and creating a warm and welcoming environment for our customers and team members. We value passion, warmth, trust, and courage, and are dedicated to making a positive impact in our communities.