Field Service Engineer

3 days ago

Luton, Luton, United Kingdom TSG UK Solutions Ltd Full time
Job Title: Field Service Technician

We are seeking a skilled Field Service Technician to join our team at TSG UK Solutions Ltd. As a Field Service Technician, you will be responsible for the servicing, maintenance, and repair of key equipment across our customers' depots.

Key Responsibilities:
  • Conduct daily diagnostic testing, troubleshooting, and repair of customer equipment.
  • Install and commission new equipment.
  • Maintain and enhance customer relationships.
  • Produce timely and accurate service reports.
  • Ensure all calls are attended promptly and within set SLA.
  • Ensure all company equipment is properly maintained and in good working order at all times.
  • Ensure compliance with set HSSE guidelines.
Requirements:
  • Mechanical/Electrical Engineering HNC/HND (equivalent) and/or relevant experience.
  • Technical awareness.
  • Confident in the use of hand tools.
  • Strong customer service skills with ability to interact confidently and professionally with end customer.
  • Flexible approach with the ability to work alone or as part of a team.
  • Good communication skills.
  • Understanding of PC hardware, networking, and IT troubleshooting a plus.
About TSG UK Solutions Ltd:

TSG UK Solutions Ltd is an equal opportunity employer. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We recognise the value that a diverse and inclusive workforce brings, and we strongly encourage suitably qualified applicants from a wide range of backgrounds to join us at TSG UK Solutions Ltd.

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