Customer Service Administrator with German Language Expertise
7 days ago
About the Role
This position involves acting as a key contact for customer accounts and responding to their queries. Additionally, you will be responsible for liaising with logistics providers to ensure smooth shipping processes and supporting with adhoc administration.
Key Responsibilities- Manage customer relationships and resolve inquiries efficiently.
- Communicate effectively with customers via telephone and email.
- Collaborate with logistics providers to facilitate seamless shipping processes.
- Provide administrative support as needed.
- Proven experience in a fast-paced customer service environment.
- Fluency in German and English, both verbal and written.
- High proficiency in IT software and competent Excel user.
- Demonstrated ability to provide exceptional customer support.
The salary for this position is estimated at around £26,000 per annum, offering an attractive compensation package including excellent benefits.
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