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Audi Workshop Manager
1 month ago
Job Title: Audi Workshop Controller
Location: Alperton, West London
Job Type: Permanent, 45 hours/week
Salary: Hourly rate £14.23, (£33,298/annum) plus bonus
Job Overview:
We are seeking a highly skilled Audi Workshop Controller to lead our team in delivering exceptional customer care and maximizing customer satisfaction. As a key member of our team, you will be responsible for ensuring all Smart Repairs are completed on time and to the highest standard of quality.
Key Responsibilities:
- Negotiate and agree targets and Key Performance Indicators to drive results from the workshop.
- Allocate work to technicians to ensure smooth workshop operations and profitable customer-focused results.
- Ensure compliance with health and safety regulations and maintain a safe working environment.
- Implement robust quality checks, equipment maintenance, audits, and compliance with company policies and protocols.
Requirements:
- IT literacy and familiarity with web-based processes.
- Experience in coaching and motivating a team.
- Full driving license held for a minimum of 6 months with fewer than 9 penalty points.
- Evidence of delivering required profit through understanding and achieving financial measures.
- Understanding of financial factors behind a successful workshop.
Benefits:
- 33 days annual leave (including bank holidays) and annual leave purchase & sale scheme.
- Pension Scheme & Life Assurance.
- Ford Privilege vehicle purchase scheme.
- Discount on Service, Bodyshop, and Parts.
- 1 day each year to volunteer for a charity of your choice.
- Cycle to work purchase scheme.
- Access to Perks at Work discount website.
