Technical Leader

2 days ago


London, Greater London, United Kingdom Minko's Macs Full time
Job Description

We are seeking an experienced Technical Leader to join our team at Minko's Macs, a leading Apple Mac Computer specialist and retail company located in London.

This senior role offers the opportunity to leverage your in-depth knowledge of Apple hardware and software. You will lead the technical team in diagnosing and resolving intricate issues across Apple devices, ensuring efficient and high-quality repairs.

The ideal candidate will have a minimum of 10 years of experience in computer repair and extensive knowledge of Apple hardware, software, and troubleshooting methodologies.

You will be responsible for developing and implementing efficient repair procedures to optimise workflow and success rates, training and mentoring junior technicians, and providing exceptional technical support and guidance to customers.

Key Responsibilities:
  • Develop and implement efficient repair procedures to optimise workflow and success rates
  • Train and mentor junior technicians, cultivating their technical growth
  • Provide exceptional technical support and guidance to customers

You will also oversee inventory management and maintain a clean, organised work environment, as well as curate captivating social media content for the company.



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