Claims Resolution Specialist International Property

2 weeks ago


City of London, United Kingdom Massenhove Recruitment Ltd Full time

Massenhove Recruitment Ltd is seeking a highly skilled Claims Resolution Specialist to join our team. With a competitive salary of £60,000 - £80,000 per annum, this role offers an excellent opportunity for experienced professionals to excel in the field of international property claims handling.

About the Role

This senior position involves acting as a liaison between clients and insurers, ensuring that claims are administered efficiently and effectively in accordance with regulatory requirements.

The ideal candidate will possess previous experience in claims handling, preferably within an international brokerage environment. A good understanding of London market operations, knowledge of property claims, and awareness of regulatory environments are essential.

Key Responsibilities
  • Negotiate with markets to achieve the best outcome for clients
  • Maintain delegated authority contracts and create comprehensive claims documents
  • Present claims to underwriters, address queries, and provide feedback
  • Review and prepare correspondence regarding notifications and claims
  • Liaise with third parties and keep clients and insurers informed of developments
  • Investigate and resolve client queries, ensuring timely resolution
  • Maintain accurate records on Group systems and interpret instructions
  • Stay updated on legal and regulatory developments relevant to the division/department
  • Provide management information to senior management
Requirements

To be successful in this role, you should possess:

  • Previous claims handling experience, ideally within an international brokerage
  • Good understanding of London market operations (Lloyds and company markets)
  • Knowledge of property claims and regulatory environments
  • Excellent communication and interpersonal skills
  • Highly organized with good planning skills

Massenhove Recruitment Ltd values diversity and promotes equal opportunities. We treat colleagues, candidates, clients, and business partners with equality, fairness, and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.



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