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Senior Client Services Manager

4 weeks ago


Birmingham, Birmingham, United Kingdom In Technology Group Limited Full time
Job Title - Senior Client Services Manager (Events & Marketing)

Location - Birmingham (Hybrid)

Salary - Up to £35,000 DOE

A leading exhibition and events company is seeking a Senior Client Services Manager with marketing expertise to join their dynamic team.

Key Responsibilities:

  • Client Relationship Management: Serve as the primary contact for clients, ensuring their satisfaction and managing all aspects of their accounts.
  • Event Coordination: Collaborate with the events team to plan and execute successful exhibitions and events, managing timelines, budgets, and client expectations.
  • Marketing and Promotion: Develop and execute marketing strategies to promote events, utilizing social media, email campaigns, and traditional methods.
  • Administrative Duties: Prepare proposals, contracts, and documentation for client engagements. Track client feedback and market trends.

Requirements:

  • Education: Bachelor's degree in Marketing, Communications, Business Administration, or related field.
  • Experience: Minimum of 3 years of experience in client services, marketing, or event coordination, preferably within the exhibition and events industry.
  • Skills: Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in marketing tools and platforms.

About the Company:

In Technology Group Limited is a leading exhibition and events company known for delivering outstanding experiences.