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Fleet Operations Coordinator

1 month ago

Ipswich, Suffolk, United Kingdom Dawsongroup Full time

At Dawsongroup, we are seeking a highly skilled Fleet Operations Coordinator to join our team in Ipswich. This role is ideal for an enthusiastic individual who is passionate about delivering exceptional customer service and administrative support.

Key Responsibilities:

  • Customer Service Excellence: Provide high-quality customer service, ensuring all customer interactions are handled with care and professionalism.
  • First Point of Contact: Serve as the initial point of contact for our customers, managing inquiries and providing assistance as needed.
  • Communication Management: Draft and send communications via postal mail and emails. Coordinate the repair and servicing of our fleet.
  • General Administration: Perform other administrative tasks as required, contributing to the smooth operation of our business.

Requirements:

  • Communication Skills: Confident communicator with an excellent telephone manner.
  • Administrative Skills: Strong administrative skills with attention to detail.
  • PC Literacy: Proficient in using a PC and adaptable to various tasks.
  • Empathy and Understanding: Ability to empathize with customers and understand their needs, especially in challenging situations.
  • Pressure Handling: Ability to work well under pressure and juggle multiple tasks effectively.

Why Work with Us:

We offer a dynamic and rewarding work environment where your contributions are recognized and valued. If you thrive in a fast-paced setting and enjoy juggling multiple tasks, this role may be the perfect fit for you.