Commercial Account Manager
1 week ago
We are seeking a Commercial Account Manager to drive profitable growth by developing new business and enhancing the existing portfolio. As a key member of our team, you will collaborate with the Commercial team and the Branch team to deliver innovative security solutions.
Key Responsibilities:
- Client Relationship Management: Build and maintain strong client relationships by understanding their business objectives and risk profile to support them with delivering tailored security solutions.
- Business Growth: Identify new business opportunities aligned with your geographic area.
- Profit & Loss Responsibility: Jointly manage branch P&L and ensure margin expectations are met or exceeded.
- Market Analysis: Stay informed about local market trends, competitors, and customer needs to deliver actionable insights and support transformation/pipeline opportunities.
- Client Success: Participate in client KPI/SLA meetings to ensure service alignment, performance, and satisfaction.
- Innovation & Strategy: Work with the operations and commercial teams to deliver innovative security solutions and drive business growth.
Essential Skills:
- Business Acumen and Commercial Awareness
- Relationship Building and Networking (Account Management)
- Strategic Thinking and Innovation
- Client-Centric and Results-Driven
- Strong Decision-Making Skills
- Excellent Communication and Presentation Skills
- Sales and Negotiation Focus
Required Experience & Skills:
- Proven experience in managing client relationships and delivering excellent customer service
- P&L ownership, forecasting, and budgeting experience
- Proven commercial acumen with a strong track record of delivering solutions
- Strong understanding of risk profiles and mitigation options
- Demonstrable experience of consultative sales
- Experience in project costings and managing margins
- Excellent communication skills, with the ability to engage and influence key stakeholders
- Strategic leadership skills and an innovative approach to problem-solving
Benefits:
- Health & Wellbeing
- Lifestyle Benefits
- Learning & Development
- Giving Back
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