Operations Support Specialist

5 days ago


Filton, South Gloucestershire, United Kingdom RS Group plc Full time
Company Overview

We are RS Group plc, a leading solutions provider in the engineering industry. For over 80 years, we have been solving complex problems and turning challenges into opportunities.

Our purpose is to make amazing happen for a better world. We offer service and product solutions, sending out parcels every two seconds to over 130 countries. With over 700,000 in-stock and 3 million unstocked products, we cater to more than 1.2 million customers.

About the Role

As an Operations Support Specialist, you will be based in our Bristol Branch, working Monday to Friday, 8am to 4:30pm. You will be part of a supportive team, providing excellent customer service by identifying customers' needs and resolving issues.

You will also be responsible for warehouse and stock management activities, including picking and packing. If you have experience in customer-facing roles and strong communication skills, this could be the ideal opportunity for you.

Job Description

This is a key role within the branch, supporting the Branch Manager and contributing to the team's success. Your responsibilities will include:

  • Providing exceptional customer service, building strong relationships with trade customers
  • Resolving customer issues, from general queries to technical support
  • Assisting with warehouse and stock management, ensuring accurate inventory levels
Benefits

As a valued member of our team, you can expect a range of benefits, including:

  • An estimated salary of £25,000 - £28,000 per annum
  • Opportunities for professional development and growth
  • A comprehensive benefits package, including pension scheme and employee assistance programme
  • Preferential discounts on personal contract hire for brand new vehicles
About Us

We are committed to creating a diverse and inclusive culture, investing in our employees' wellbeing and development. At RS Group plc, we value empathy, creativity, and a human approach to business. Join us and unleash your potential to make amazing happen.



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