Contract Relationship Director

1 week ago


London, Greater London, United Kingdom 1st Executive Ltd Full time

About Us:

1st Executive Ltd is a market leading Global Insurance organisation that requires an experienced Contract Relationship Director to play a key role in managing a business critical BPO supplier.

The successful candidate will provide an expert Supplier Relationship Management capability, using their experience of supplier risk and relationship management to create clear supplier strategies for a defined BPO service supplier.

This is an exciting opportunity to contribute to the on-going development and implementation of best in class SRM process, policy and methodology.

Key Responsibilities:

  • Develop and implement supplier strategies for BPO contracts
  • Ensure contractual obligations are met and evidence is provided
  • Drive performance in line with contractual KPI's and SLA's
  • Manage risk and relationships with suppliers

Requirements:

  • Demonstrates a depth of SRM or Vendor Management experience
  • Extensive experience in managing outsourced/BPO suppliers
  • Able to apply knowledge of the UK outsourcing market to develop supplier relationship strategy
  • Experience of driving performance in line with contractual KPI's and SLA's
  • Experience of 3rd Party Risk management
  • Ideally Degree qualified

Salary and Benefits:

Up to £75,000 + car allowance + excellent benefits package



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