Contract Relationship Director
1 week ago
About Us:
1st Executive Ltd is a market leading Global Insurance organisation that requires an experienced Contract Relationship Director to play a key role in managing a business critical BPO supplier.
The successful candidate will provide an expert Supplier Relationship Management capability, using their experience of supplier risk and relationship management to create clear supplier strategies for a defined BPO service supplier.
This is an exciting opportunity to contribute to the on-going development and implementation of best in class SRM process, policy and methodology.
Key Responsibilities:
- Develop and implement supplier strategies for BPO contracts
- Ensure contractual obligations are met and evidence is provided
- Drive performance in line with contractual KPI's and SLA's
- Manage risk and relationships with suppliers
Requirements:
- Demonstrates a depth of SRM or Vendor Management experience
- Extensive experience in managing outsourced/BPO suppliers
- Able to apply knowledge of the UK outsourcing market to develop supplier relationship strategy
- Experience of driving performance in line with contractual KPI's and SLA's
- Experience of 3rd Party Risk management
- Ideally Degree qualified
Salary and Benefits:
Up to £75,000 + car allowance + excellent benefits package
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