Administrative Support Specialist

2 weeks ago


Londonderry, United Kingdom undisclosed Full time

At Conexus Recovery & Field Services, we pride ourselves on delivering specialist field services to clients in the Utility and Banking Finance sectors.

We are currently seeking a dedicated Business Support Officer to join our team and assist our doorstep agents in the Republic of Ireland (ROI) and Northern Ireland.

About Conexus Recovery & Field Services:

Conexus Recovery & Field Services is committed to providing exceptional services to our clients while fostering a supportive and collaborative work environment. We believe in developing our people and offering opportunities for growth and advancement within the company.

As a Business Support Officer, you will play a vital role in supporting our doorstep agents and ensuring the smooth operation of our field services.

Key Responsibilities:
  • Assist the Field Operations Manager and doorstep team with administration tasks, scheduling, communications, and client relations.
  • Manage the doorstep team’s plan completion performance daily, including loading, maintaining, and monitoring accounts to completion.
  • Support day-to-day administration and assist doorstep staff in all tasks related to performance and implementation.
  • Oversee all doorstep visits to ensure they are completed within the Service Level Agreement (SLA).
  • Prepare and edit internal and external documents such as spreadsheets and mass emails on behalf of the company.
  • Delegate accounts on a weekly/monthly basis to doorstep staff.
  • Organise doorstep staff accounts and travel arrangements.
  • Organise meetings and greet clients and visitors to the office.

Preferred qualifications include previous experience in a field administrative position.

Essential skills include strong PC skills, including proficiency in Word, Excel, PowerPoint, and MS Outlook, and knowledge of Excel is critical.

We offer a competitive starting salary of £22,711, 22 days Annual Leave (Plus Bank Holidays) which increases with length of service, BUPA Private Health Care, and opportunities for career development and advancement within the company.

Conexus Recovery is an equal opportunities recruiter and welcomes applications from all suitably skilled applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation, or age.

Join us in delivering exceptional field services and shaping the future of our industry.

Benefits:
  • Full-time position
  • Company pension
  • Private medical insurance
  • Customer service


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