Assistant Credit Management Lead
4 weeks ago
Job Type: Permanent (Hybrid working)
Location: Warwickshire
Salary: £32-35k + Excellent Benefits
We are partnering with a well-established business in Warwickshire to transform their Finance function into a high-performing team. The ideal candidate will have a passion for credit management and a desire to contribute to the development of a new bonus structure and study support.
Purpose of the Job:Support the team lead in the collection of debt from escalated key accounts, ensuring KPIs are achieved through effective debt collection.
Key Skills, Experience & Knowledge:- 2+ years' experience in Credit Control/Debt Recovery
- Proficient in Excel, ability to reconcile large volumes of data
- Experience in line management, coaching, and team motivation
- Excellent communication and negotiation skills
- Strong organisational and time management skills
- Ability to prioritise and coordinate team activities
- Analytical skills with attention to detail
- Problem-solving attitude, persistence, and determination
- Lead a small team of 3 members to maximize collections and reduce outstanding debt
- Deputise for the Credit Team Lead as required
- Reporting to the Credit Manager
- Set and achieve collection targets and objectives
- Foster a proactive debt collection approach
- Ensure team activities align with policies and procedures
- Support team members' growth through regular 1-2-1s
- Maintain effective customer messaging
- Communicate debtor reports and KPI information to senior management, escalating issues as needed
- Coordinate and deliver year-end audit activities with the Treasury Lead
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