GP Assistant

3 weeks ago

Swindon, Swindon, United Kingdom The Whalebridge Practice Full time

About the Role

The Whalebridge Practice is seeking a highly organized and detail-oriented General Practice Assistant to support our clinicians in providing exceptional patient care. As a key member of our team, you will be responsible for carrying out administrative tasks, such as adding information to patient records, contacting patients, and preparing referrals.

Key Responsibilities

  • Adding information to patient records using appropriate clinical coding
  • Contacting patients to obtain information, share information, and book appointments
  • Actioning computer tasks appropriately and in a timely manner
  • Liaising with external organizations to obtain information
  • Preparing and sending referrals via the e-referral system
  • Completing forms as much as possible for scrutiny and signature by doctors
  • Generating letters and electronic messages on behalf of GPs
  • Requesting pathology on the ICE system

Clinical Tasks

  • Dip a urine sample
  • Take a blood pressure
  • Do an ECG
  • Take a blood sample

Professional Development

The successful candidate will complete training on all areas within the Health Education England General Practice Assistant Competency Framework. This will include undertaking training on various IT systems, developing a working knowledge of all admin processes within the practices, and developing and maintaining basic clinical skills.

Person Specification

  • Have completed or working towards completing the GP Assistant framework
  • Have completed a phlebotomy course
  • Can demonstrate Maths and English at GCSE level
  • Have worked in a health environment
  • Have worked in a team
  • Have worked with a clinical IT system
  • Have used clinical coding
  • Have a working knowledge of IT systems such as SystmOne and Microsoft Office products
  • Can demonstrate an understanding of confidentiality
  • Demonstrates a knowledge of medical terminology
  • Have an understanding of the referral process
  • Can demonstrate excellent written and verbal communication
  • Have excellent inter-personal skills and are able to work in a team
  • Is able to work autonomously and can prioritize their workload
  • Has good time management and can meet deadlines
  • Is flexible and can adapt quickly to changing situations

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