Vision Care Assistant

7 days ago


Dundee, Dundee City, United Kingdom VISION EXPRESS Full time
About Us
Vision Express is a leading optical retailer with over 550 stores across the UK and Ireland. We offer a wide range of eyewear products and services to cater to our customers' diverse needs. Our team members play a crucial role in achieving this goal by working together to ensure that every customer leaves our store satisfied.

Job Description
In this role, you will be responsible for assisting customers in finding and selecting eyewear that meets their needs. This includes helping with frame adjustments, repairs, and fittings. You may also perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting phone lines from customer queries, and processing payments.

Key Responsibilities
- Assist customers in selecting eyewear that meets their needs
- Perform pre-screening eye examinations and administrative tasks
- Provide excellent customer service and create a welcoming environment
- Work effectively as part of a team to achieve company goals

Benefits
We offer a comprehensive benefits package, including:
- Sales-based bonus
- Pension scheme
- Life assurance (2x basic annual salary)
- Private medical cover
- Employee assistance program

Opportunities for Growth
We value our employees and provide opportunities for career growth and development.

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