CNC Trainer and Technical Support Specialist

1 month ago


Birmingham, Birmingham, United Kingdom Ernest Gordon Recruitment Full time
Role Overview

We are seeking a skilled CNC Trainer and Technical Support Specialist to join our Applications team. This is an exciting opportunity for a professional with expertise in Fanuc systems to provide training and technical support to clients across the UK.

About the Role

This field-based position requires flexibility and willingness to travel to client sites to deliver comprehensive training on Fanuc CNC machines. The successful candidate will also be responsible for providing detailed technical sales support, product support for the sales team, and customer assistance at client locations to resolve issues and meet their needs.

The ideal candidate will have proficiency in Fanuc systems, strong technical knowledge, and excellent communication skills. They will be happy to stay away from home regularly and cover sites across the UK.

Key Responsibilities
  • Training operatives on Fanuc CNC machines
  • Customer support and visits
  • Detailed technical sales support
  • Product support for sales team
  • Customer assistance at client location to help resolve customer issues and meet customer needs or challenges
  • Providing communication of activities and market needs
  • Covering sites across the UK
What We Offer

We offer a competitive salary of £42,500 - £47,500 per annum, plus a bonus and company vehicle. As a market leader in machine tool distribution, we provide opportunities for career progression and development.

This role would suit an experienced Engineer or Manager looking to train teams and work in an autonomous field-based leadership position. If you're proficient in Fanuc systems and have excellent technical and interpersonal skills, we'd love to hear from you.



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