Principal Technical Consultant
1 month ago
As a Principal Technical Consultant at ION, you will be responsible for leading technical projects and initiatives, providing technical oversight and leadership, and mentoring consultants. You will work closely with business analysts, clients, and team members to design and implement product extensions, configurations, and interfaces. Your expertise in Openlink Endur and other related technologies will be invaluable in driving project success and delivering high-quality solutions.
Key Responsibilities
- Assume a lead and/or oversight role on project implementations, working closely with project managers, client leads, and project teams to ensure implementation quality and project success.
- Assume a role of Solution and Integration Architect for system-wide implementation, health checks, technical assessments, and other client engagements.
- Assume hands-on project implementation duties during an implementation.
- Follow project delivery methodology standards.
- Motivated for continuous improvement of skills and product development.
- Contribute to the creation and authoring of best practices.
- Lead some internal initiatives for process improvement.
- Participate in presales, RFPs, scope definition, estimations.
- Act as a go-to resource for complex ideas and questions from the field in their vertical and domain specialty.
- Identify sales opportunities for additional consulting work while on a project.
- Able to multitask, prioritize, and take on challenging tasks.
- Interact professionally with a diverse group of managers, team leads, and subject matter experts using strong presentation skills.
- Interpret client business needs and offer strategic designs to implement efficiently.
- Serve as a mentor for consultants in one or more technical areas of the system.
- Create training material for internal use (cross-training and developing team).
- Create designs that offer solution reusability, scalability, and maintainability.
- Present the technical solution to both client executives and user-level audiences.
- Deliver client technical training.
- Participate in Implementation Analysis (IA) for new clients as well as upgrades; provide detailed solutioning in the Requirements Traceability Matrix and Technical Upgrade document as well as accurate estimates and assumptions to back up the estimates.
- Track project team estimates to actuals as well as deliverable quality rating for the team.
- Maintain full chargeability on client account(s) as assigned.
- Travel to customer site to work on projects as needed.
Requirements
- Product Specific Qualifications:
- Openlink Endur Product experience in implementation per role profile, Connex Integrations JMS and WebServices, Advanced Report Builder, Advanced Data Model, Advanced OpenJVS and SQL, User Defined Sim Results, Advanced TPM workflows, Advanced knowledge of concepts such as: Regulatory Reporting, Inventory Management, External Pricing Models, Grid Enabling. OpenComponents .Net is a plus.
- Business knowledge of 3+ commodities, Power knowledge is a plus.
- Implemented at least V22+. Experience with systems aspect such as installation, upgrades, health checks, is a plus.
- Technical Qualifications:
- Bachelor's or Master's degree in Computer Science, Engineering, Finance, Accounting, Economics, or a directly related IT field.
- 15+ years' experience in Software Design and Development or deployment of enterprise software in client environments.
- Minimum 10-years' direct experience with Openlink in designing, coding, deploying, configuring, testing, and debugging reports, plugins, and interfaces in client environments.
- Minimum 7-years working in consulting capacity.
- Strong experience with Openlink: C# .NET, Java, C++, Soap Webservices.
- Experience with business reporting tools such as Crystal Reports and Openlink's DMS.
- Strong SQL scripting skills in Oracle or MSSQL.
- High proficiency with RDBMS such Oracle or MS SQL Server is required.
- High proficiency with Interface implementation following industry standard integration patterns.
- Expert ability to create detailed design specifications that can be easily followed by more junior resources with little guidance to build.
- Expert ability to lead client design sessions and explain technology concepts and solutions to business users.
- Experience working with Integrated Development environments such as Visual Studio, Eclipse, Visual Studio Code.
- Experience with source control and continuous integration tools (GIT, TFS, Confluence, Bamboo) and issue tracking systems (Jira, NetSuite) is required.
- Ability to conduct system health checks around database tuning, grid sizing, services tuning.
- Ability to create system deployment steps and operate independently.
- Proficiency in Windows Operating systems, shell commands, and security architecture.
- Proficiency with industry standard performance monitoring tools.
- Experience with cloud technologies (Azure and AWS) and system deployments on the Cloud.
- Experience with office productivity tools such as Word, Excel, PowerPoint, and SharePoint.
- Strong understanding of relational database concepts.
- Strong Object-Oriented Skills.
- Strong analytical and problem-solving skills.
- Excellent written and oral communication skills.
- Excellent interpersonal/consulting skills with proven experience.
- Must be self-motivated, independent, resourceful, and capable to take constructive feedback and strive for continuous improvement.
- Ability to solve high performance engineering problems.
- Ability to keep abreast of new technological and/or procedural developments and demonstrate knowledge and expertise with software tools and an ability to evaluate and provide educated recommendations.
- For on-site consultants, ability to work onsite at client locations as needed.
- Ability to work as part of a project team structure.
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