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Mental Health Support Assistant
1 month ago
The South West Yorkshire Partnership NHS Trust is seeking a skilled and compassionate Healthcare Support Worker to join our team. As a key member of our care team, you will play a vital role in providing high-quality support to individuals with mental health needs.
Main Responsibilities- Under the supervision of registered healthcare professionals, you will provide psychological and physical care to a defined group of individuals, seeking support as needed to deliver care.
- As part of a multidisciplinary team, you will provide safe and compassionate care to individuals, maximizing their recovery and rehabilitation potential.
- You will develop and maintain meaningful therapeutic relationships with individuals, adopting a polite, positive, and empathetic approach to communication.
- You will demonstrate an understanding of care and treatment programs, enabling you to instruct, advise, and guide individuals and their families.
- You will be required to concentrate for periods of time, depending on the care intervention and care plan, and respond to issues of concern appropriately.
- You will exercise independence, initiative, and judgment, considering different approaches when delivering tasks and assessing situations to identify and resolve potential problems.
- A satisfactory sickness record over the previous 2 years.
- Able to fulfill Occupational Health requirements for the post, with reasonable adjustments if necessary.
- Must be willing and able to undertake all appropriate Trust mandatory training requirements and subsequent refresher training relevant to the area.
- Must be willing and able to undergo job development and training.
- Demonstrate excellent knowledge of service user safety, including prevention and management of violence and aggression, moving and handling, etc.
- In providing personal care and related procedures for those with health/social needs.
- In working in a caring environment at a band 2 or equivalent level of competence.
- In dealing with the public.
- In working as an effective team member.
- Ability to work effectively, professionally, and independently or as part of a multidisciplinary team.
- In demonstrating initiative, decision-making, and prioritization skills.
- Evidence of a commitment to user/carer involvement.
- GCSE A-D or grade 3-9 in Maths and English or equivalent.
- Apprenticeship level 3 or equivalent, e.g., RQF (Regulated Qualification Framework) NVQ level 3 in Health and Social Care or equivalent.
- Or, level 2 qualification with the ability to demonstrate competencies at level 3.
- Care Certificate or required to achieve within 12 weeks of commencement.
- Level 4 units in Health and Social Care.
- Experience of the speciality area.
- Willingness to undertake further study towards level 4 qualification.
- Language skills other than English.
- Experience of supervising/inducting others.
- Responsive attitude and approach.
- Dress appropriately for the environment.
- A current driving license and access to a car during the working day is essential, with reasonable adjustments considered for any applicants who are unable to drive due to a disability.
- Demonstrates excellent customer care skills.
- Enthusiastic, able to work flexibly on a 24-hour shift pattern to meet the needs of service users.
- Demonstrates safe decision-making skills commensurate with the role.
- Excellent communicator.
- Good IT/keyboard skills.
- Diversity/Cultural understanding.
- Knows responsibilities regarding confidentiality and trust.
- Resilience to pressure and exposure to emotional, distressing, or hazardous situations.
- Non-judgmental, empathetic manner.
- Demonstrates Trust Values.
- Excellent interpersonal skills.
- Good administration and organizational skills.
- Able to use observation skills to identify potential service user, environmental, etc. risks and act appropriately.
- Able to fulfill the requirements of the value-based induction.
