IT Service Delivery Manager

1 week ago


Salisbury, Wiltshire, United Kingdom Callen Lenz Full time
Job Summary:
We are seeking a highly skilled IT Service Delivery Manager to join our rapidly growing team in rural Wiltshire. This is an exciting opportunity to lead the way in the field of IT, working on diverse projects and overseeing the IT Support function.

  • We offer a competitive salary range of £40,000 - £50,000 per annum, depending on relevant experience.
  • A 25-day annual leave policy, plus bank holidays
  • Pension Scheme via Royal London
  • Company contributed Share Incentive Plan
  • Green Car Scheme
  • Life assurance scheme (6x basic salary)
  • Income protection policy (75% of basic salary)
  • Private Health Insurance via Vitality
  • Private Dental insurance via Bupa
  • Access to an independent financial advisor year round
  • Training & development opportunities

Main Responsibilities:
As our ideal candidate, you will have strong experience working in IT, with a focus on service delivery. You will oversee the IT Support function, manage hardware and software procurement, and lead and manage IT projects. Additionally, you will ensure compliance with company policies and industry standards.

  • Strong understanding of IT support desk and operations processes
  • Experience with Linux
  • Microsoft Windows desktop, server, and Hyper-V
  • Server, desktop, and laptop hardware
  • Experience of IT systems within an MOD supplier
  • Ability to visit and support other UK business sites

Desirable Qualifications:
Microsoft training and certification would be an advantage.

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