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Qualifications Coordinator

2 months ago

High Wycombe, Buckinghamshire, United Kingdom FS1 Recruitment - Marketing, Digital & Creative Recruitment Full time
Qualifications Assistant

FS1 Recruitment - Marketing, Digital & Creative Recruitment is seeking a highly organized and detail-oriented Qualifications Assistant to join their team. The successful candidate will provide administrative support to the Qualifications Team Leaders and maintain the database and paper records.

Key Responsibilities:
  • Archive qualification-related documentation accurately and efficiently.
  • Resolve qualification/examination issues and collaborate with key stakeholders to deliver a positive customer experience.
  • Respond to queries related to qualifications via various channels, providing consistently high levels of customer service to all stakeholders.
  • Communicate with the Membership Panel to coordinate availability for application reviews.
Requirements:
  • Strong time management and organizational skills to prioritize tasks effectively.
  • A high degree of attention to detail and accuracy in maintaining records and resolving issues.
  • Excellent communication skills to effectively communicate with a range of stakeholders.
  • Good problem-solving skills to resolve complex issues.
  • Relationship building skills to develop and maintain good relationships with customers and colleagues.
Benefits:
  • 25 days holiday + Bank Holidays.
  • Private healthcare and dental cover available after completion of probationary period.
  • Pension scheme.
  • Life assurance at four times the salary.
  • Salary sacrifice schemes.