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CRO Specialist

2 months ago


London, Greater London, United Kingdom Healf Full time

About the Job:

We are seeking a skilled Conversion Rate Optimization (CRO) Specialist to join our dynamic team at Healf, a pioneering natural wellbeing retailer dedicated to promoting a healthy lifestyle through our four pillars of health: Eat, Move, Mind, Sleep.

Key Responsibilities:

  • Optimization: Analyze user behavior and site performance to uncover conversion opportunities and enhance the overall user experience.
  • Testing: Develop and execute A/B and multivariate tests to increase conversions and drive online sales.
  • Strategy: Formulate and implement strategies for optimizing key digital touchpoints, including website design, user experience, and marketing campaigns.
  • Analysis: Use tools like Google Analytics and Hotjar to gather and interpret data to inform CRO initiatives and drive business growth.
  • Collaboration: Partner with marketing, product, and design teams to ensure alignment and effectiveness of CRO initiatives.
  • Continuous Improvement: Stay updated with the latest trends and best practices in CRO to maintain a competitive edge and drive business success.

Ideal Candidate:

  • Proven experience in a CRO role within retail or e-commerce.
  • Analytical thinker and problem-solver with a proven track record in A/B testing and using CRO tools.
  • Strong proficiency in Google Analytics, Hotjar, and other optimization tools.
  • Excellent communication and collaboration skills to work effectively with cross-functional teams.
  • Passionate about health and wellbeing and committed to promoting Healf's mission.
  • Strong analytical skills with the ability to translate data into actionable insights.
  • Basic understanding of HTML, CSS, and JavaScript is a plus.

What We Offer:

  • Coaching & Mentoring: Regular exposure to senior executives to support your professional development.
  • Learning Opportunities: Opportunities to learn daily and acquire critical business and industry knowledge.
  • Rewards: Free products, 50% staff discounts, future share options, and a competitive bonus structure.
  • Team Activities: Monthly health and wellbeing-related team activities to foster a collaborative and supportive work environment.

Our Culture:

We are problem solvers, adaptable, customer-driven, and results-oriented. We thrive in a fast-paced, evolving environment where everyone contributes to our powerful mission and enjoys tackling new challenges. Being part of a rapidly growing business means we often have to find our own answers, but that's part of the excitement.