Support Services Director

5 days ago


Carlisle, Cumbria, United Kingdom Waythrough Full time

Waythrough is a leading organisation that provides specialist support services to individuals living with mental health issues. We are committed to delivering high-quality care and creating an inclusive environment where everyone feels valued.

The estimated salary for this role is £33,098 pa + benefits. As a Service Manager at our Melbourne View CQC Registered supported living scheme in Carlisle, you will be responsible for the day-to-day leadership and management of the on-site recovery team. This includes ensuring outcomes are achieved, supervising and managing the team, maintaining quality standards, liaising with external care teams, and covering shifts as needed.

This role requires someone with substantial experience in Housing and Social Care, who has an in-depth understanding of mental health issues. You must also be able to lead by example using a firm but inclusive management style, have lots of tact and diplomacy, and be great at managing conflicting priorities. Experience with housing management is desirable.

We offer a range of benefits, including excellent training and development opportunities. Learning and development is important to us, and we provide a wide range of apprenticeships for our employees. Anyone can apply to undertake an apprenticeship relevant to their role, as long as they are in a permanent post and have successfully passed probation.

This is a permanent full-time role requiring 37.5 hours of work per week. It's a rolling recruitment process, and candidates will be interviewed as and when they are shortlisted.



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