IT Asset Management Specialist
4 weeks ago
Job Title: IT Asset Management Specialist
Location: Whiteley, Hampshire / Hybrid
Job Summary:
We are seeking an IT Asset Management Specialist to join our Business Operations team. The successful candidate will be responsible for supporting the management of Leidos' hardware and software assets.
Key Responsibilities:
- Administer goods-in process and associated asset tracking activities
- Review hardware & software licensing, support and maintenance contracts with stakeholders and initiate appropriate actions as agreed with supervisor
- Input license agreements into license management application system and maintain all required documentation
- Work with Leidos Supply Chain colleagues and IT vendors to progress IT procurement requests
- Administer the corporate mobile phone account ensuring all devices are assigned correctly and aligned with CIO asset records
- Monitor support ticket workload. Ensure completion of work orders in the IT ticket management system (Service Now)
Requirements:
- Excellent verbal and written and numeracy skills
- Strong customer service awareness
- Understanding process governance
- Good organisational skills, methodical and meticulous
- Confident and self-motivated with a positive can-do attitude
- Ability to work independently as well as in a team environment
- Good Microsoft Office skills (primarily MS Word & Excel)
Desired Skills:
- Understanding of the IT Asset management life cycle
- Understanding of Service Now or similar ticketing systems
- Awareness of ITIL 4 processes
- Understanding of Project Management principles
Clearance Requirements:
- Clearance to Start BPSS
- Clearance for Role BPSS
Benefits:
At Leidos, we offer a range of benefits to our employees, including a contributory pension scheme, private medical insurance, and 33 days annual leave.
Commitment to Diversity:
We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture.
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