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Refuge Support Worker

2 months ago

Caerphilly, United Kingdom Llamau Limited Full time
About the Role

We are seeking a highly motivated and compassionate Refuge Support Worker to join our team at Llamau Limited. As a key member of our support team, you will play a vital role in empowering women to achieve independence and reach their full potential.

Key Responsibilities
  • Act as a key worker to motivate and empower women to gain independence and reach their full potential
  • Create support plans and help women achieve their goals and independence, working collaboratively as part of a team who embrace differences
  • Enhance your relationship building and partnership working skills, by promoting your services and working closely with relevant local agencies
  • Provide on-call support and advice for colleagues, with issues and emergencies they may need to deal with
Requirements
  • The ability to engage and build strong relationships with people
  • A non-judgemental mindset and an understanding of the impacts of homelessness, substance misuse, family breakdown, domestic abuse, and trauma
  • A forward-thinking and resilient attitude, to overcome the barriers and setbacks you will face
  • A strong character who can remain calm and collected in challenging situations
  • Experience in support work or domestic abuse with an understanding of housing options, housing law and basic benefits
  • A full UK driving license and access to a car
What's in it for you?
  • We are passionate about nurturing talent, our senior leadership team includes colleagues that have progressed through the business from entry level roles
  • You'll have access to a competitive benefits package including a maximum holiday entitlement of 41 days (including bank holidays)
  • Enhanced Group Pension Scheme of 10% contributions (after qualifying period)
  • You'll also have free access to an internal wellbeing and counselling team
  • You'll have opportunities to diversify your skills and widen your experience across a range of services and niche roles

We are committed to supporting and promoting equality and diversity across the whole organisation. We aim to establish an inclusive environment where every colleague feels safe and able to be themselves at work.