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Casino Surveillance Officer
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Surveillance Officer to join our team at Les Ambassadeurs Club. As a Surveillance Officer, you will play a critical role in ensuring the integrity of our gaming operations and maintaining a well-developed compliance culture.
Main Responsibilities:
- Game Integrity and Table Gaming Auditing: Conduct thorough audits of table games to ensure fairness and integrity.
- Premise Security and Asset Protection: Oversee the security of our premises and protect our assets from potential threats.
- Cash Desk Oversight and Count Auditing: Monitor cash desk operations and conduct audits to ensure accuracy and compliance.
- Analytical Reporting of Players and Table Gaming: Analyze data to identify trends and patterns in player behavior and table gaming activity.
- Liaising with Management in Dispute Resolution: Work closely with management to resolve disputes and ensure fair outcomes.
- Submitting Clear and Concise Incident and Game Protection Reports: Prepare and submit detailed reports on incidents and game protection issues.
- Maintenance of Security Systems: Ensure the maintenance and upkeep of our security systems to prevent potential breaches.
- Detailed Investigations and Investigation Reporting: Conduct thorough investigations and prepare detailed reports on incidents and game protection issues.
- Customer Due Diligence Screening: Conduct thorough background checks on customers to ensure compliance with regulations.
Requirements:
- Proven Experience as a Casino Surveillance Officer: A minimum of 2 years of experience in a similar role.
- Personal License Issued by the UK Gambling Commission: A valid personal license issued by the UK Gambling Commission.
- Evidence of Successfully Dealing with Incidents and Investigations: A proven track record of successfully dealing with incidents and investigations.
- Exceptional Knowledge of All Casino Games and of Game Protection Issues: In-depth knowledge of all casino games and game protection issues.
- Analytical Abilities and the Ability to Innovate and Provide Solutions for the Business: Strong analytical skills and the ability to think creatively and provide solutions to business challenges.
- Flexibility and the Willingness to Work According to Business Needs: A flexible and adaptable approach to work, with a willingness to work according to business needs.
- A Positive and Self-Motivated Attitude to Work and Willingness to Learn: A positive and self-motivated attitude to work, with a willingness to learn and develop new skills.
