Social Work Assistant

1 week ago

Cardiff, Cardiff, United Kingdom Brackenberry Full time

We are working closely with a Local Authority in Cardiff to assist with the appointment of a Social Work Resource Assistant, on a 3-month contract, which may be extended at the client's discretion. Please submit your CV for immediate consideration.

Rate of Pay: £12.38 - £15.48 per hour

Hours Per Week: 18.50

Summary:

This role is required to provide support to Social Workers and Managers across Adult Services, working within current legislation and following Council policies, procedures, and practice.

Responsibilities:

  • To contact service users or their representatives to notify them of new care packages starting.
  • To contact service users or their representatives to complete 4-weekly phone reviews following changes to care packages.
  • To complete relevant forms and tasks on the Carefirst database and make recommendations to the allocated Social Worker following completion of reviews.
  • To assist with incoming calls from service users or their representatives as part of the duty process, signposting, and/or passing on relevant information to Social Workers.
  • To support teams and managers with updating, maintaining social work pending/allocation lists and provide statistical information as required.

Experience:

  • Experience of dealing with the public.
  • Experience of Microsoft Office, including Excel and Outlook.
  • Experience of working to Legislative/Corporate procedures, processes, and guidelines.

Please note:

  • You should be available to work immediately or at short notice.
  • You should have the right to work in the U.K.
  • This role requires a basic DBS.

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and are an equal opportunities employer. Unless otherwise stated, all of our roles are temporary, though assignments can be and often are, extended by clients on a longer-term basis and can sometimes become permanent. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

#RQ1344304

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