Resident Support Specialist
2 days ago
Fresh is a leading student accommodation provider with over 20,000 beds across the UK and Ireland. We create great places to live, built on the principle that the people around you can make a huge difference to your way of life. As a Resident Support Specialist, you will be part of this vision, working closely with colleagues to deliver an exceptional resident experience.
Key Responsibilities:
* Work 37.5 hours per week in a collaborative team between 8am - 6pm, Monday - Friday
* Provide outstanding customer service, responding promptly to resident queries and concerns
* Collaborate with colleagues to organize social events and activities that foster a sense of community
* Assist with administrative duties, such as welcoming residents at reception and processing rental payments
Requirements:
We're looking for someone who is solutions-oriented, enthusiastic, and ready to make an impact. You must be able to listen to residents' needs and be highly organized with your daily tasks. Your excellent time management skills will balance your strong administrative abilities, ensuring a seamless experience for our residents.
Benefits:
* A dedicated Training team to assist with development of on-job training
* A generous holiday entitlement of 25 days from day one
* In-house Learning & Development team to support personal and professional growth
* Health cash plan to contribute to everyday healthcare expenses
* Cycle to work scheme to promote a healthy lifestyle
* Life insurance for peace of mind
* Exclusive shopping discounts through About Fresh
Salary: £22,500 - £25,000 per annum, depending on experience
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