Warehouse Operations Manager
3 weeks ago
Role Summary:
The Shift Manager role at DX reports to the Operations Manager and oversees all aspects of the daily shift operation in a cost-effective and productive manner. This key leadership role is responsible for ensuring that service meets Service Level Agreements and Key Performance Indicator targets.
Key Responsibilities:
- Lead and manage the warehousing operation for the shift, ensuring the effective and accurate sortation of goods.
- Ensure all activities are undertaken in line with company policies in a safe and proactive manner.
- Manage costs and performance of the shift.
- Lead and engage a team to drive excellent customer service.
- Effective management of performance, conduct, absence, engagement, and training and development of team members, holding people accountable to agreed departmental and company standards.
- Monitor KPIs, identify and communicate associated actions, and highlight areas for improvement.
- Provide a shift summary and handover record with any exceptions detailed and actioned.
Essential Criteria for this Role:
- Previous experience in the logistics or distribution industry.
Additional Information on this Role:
If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.
Benefits:
- Competitive Rates of Pay
- Company Funded Health Cash Plan
- Holidays: 25 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more
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