Team Leader Position
3 hours ago
We are seeking a talented and dedicated Team Leader to join our dynamic team at the Cranbrook Centre.
This is an exceptional opportunity for a driven individual to develop their skills and experience in the leisure and management sector.
As a Team Leader, you will be responsible for ensuring the smooth operation of the centre, leading a team of staff, and delivering exceptional customer service.
Key Responsibilities:
- Lead and manage a team of staff to deliver excellent customer service and centre operations
- Assume responsibility for centre operations, including key holding, opening, and closing
- Co-ordinate the efficient and effective deployment of staff
- Undertake fitness instruction, reception, pool supervision, and membership sales as required
- Cash reconciliation and banking duties
- Assist in the development and management of a well-balanced activity and event programme
- Deliver induction, training, appraisals, and performance management of staff
- Conduct team briefings and establish excellent relationships with customers and potential customers
We offer:
- A competitive rate of pay
- Free training for necessary qualifications
- Mentorship and development opportunities
- A range of training and development opportunities, including industry-recognised qualifications and degree programmes
If you are a motivated and enthusiastic individual with a passion for delivering excellent customer service, we would love to hear from you.
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