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Hospitality Services Manager

1 month ago

Southampton, Southampton, United Kingdom Shared Services Partnership Full time
Job Details:

Estimated Salary Range: £24,027 - £24,348 per annum, plus additional payments for Sunday and Bank Holiday work

Location: Shared Services Partnership site in Southampton

We are seeking a front of house Team Leader to join our team at this modern venue serving good mood food and excellent beverages. This is an opportunity to work in a fast-paced environment with a focus on delivering exceptional customer service.

The Role:

We require someone with a successful track record in the hospitality industry who can lead our front of house team. The ideal candidate will have great customer service skills as well as a basic understanding of budgeting, rotas, ordering, record keeping, and stock control. Team leader experience is an advantage but not essential.

You will have a keen eye for detail, immaculate personal presentation, and be highly organised with excellent communication skills. You will be able to cope in a busy environment, work well under pressure, and deal calmly with unexpected situations. You will be enthusiastic, self-motivating, and demonstrate a passion for providing great customer service.

Key Responsibilities:
  • Lead the front of house team to deliver exceptional customer service
  • Manage budgets, rotas, and stock control effectively
  • Maintain high standards of cleanliness and presentation
  • Cope with pressure and unexpected situations
Benefits:

We offer a flexible and motivating work environment where talent is recognised and developed. You will be empowered to be your best and contribute to a workplace built on teamwork where people can grow and develop in their roles.

Contact Information:

Please contact us for more information about this role.