Hospitality Services Manager
4 days ago
Estimated Salary Range: £24,027 - £24,348 per annum, plus additional payments for Sunday and Bank Holiday work
Location: Shared Services Partnership site in Southampton
We are seeking a front of house Team Leader to join our team at this modern venue serving good mood food and excellent beverages. This is an opportunity to work in a fast-paced environment with a focus on delivering exceptional customer service.
The Role:We require someone with a successful track record in the hospitality industry who can lead our front of house team. The ideal candidate will have great customer service skills as well as a basic understanding of budgeting, rotas, ordering, record keeping, and stock control. Team leader experience is an advantage but not essential.
You will have a keen eye for detail, immaculate personal presentation, and be highly organised with excellent communication skills. You will be able to cope in a busy environment, work well under pressure, and deal calmly with unexpected situations. You will be enthusiastic, self-motivating, and demonstrate a passion for providing great customer service.
Key Responsibilities:- Lead the front of house team to deliver exceptional customer service
- Manage budgets, rotas, and stock control effectively
- Maintain high standards of cleanliness and presentation
- Cope with pressure and unexpected situations
We offer a flexible and motivating work environment where talent is recognised and developed. You will be empowered to be your best and contribute to a workplace built on teamwork where people can grow and develop in their roles.
Contact Information:Please contact us for more information about this role.
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