Cancer Care Coordinator

4 weeks ago

Hull, Kingston upon Hull, United Kingdom James Alexander Family Practice Full time
About the Role

We are seeking a highly motivated and organized Cancer Care Coordinator to join our team at James Alexander Family Practice. As a Cancer Care Coordinator, you will play a crucial role in supporting our practices across the PCN in early cancer diagnosis and quality improvement work in relation to cancer care.

Key Responsibilities
  • Act as a central point of contact for both patients and practice staff in relation to cancer care and support.
  • Help people transition seamlessly between primary, secondary, and community care services, supporting people to navigate through the wider health and care system.
  • Identify all of a person's care and support needs and explore options together, to meet these within a single personalized care and support plan (PCSP), based on what matters to the person.
  • Ensure personalized care and support plans are communicated to the GP practice and any other professionals involved in the patient's care and uploaded to the relevant online care records, with activity recorded using the relevant SNOMED/READ codes.
Screening
  • Develop and embed systems across the PCN to improve cancer screening uptake. This will include working alongside practices to develop and embed processes to track and follow up screening non-attenders.
  • Support practices to evaluate their screening uptake and engage hard-to-reach populations to participate in screening, in order to reduce health inequalities.
  • Work with the PCN Member practices to implement a range of activities and implement systems to improve patient uptake of cancer screening programs, including health events, group consultations, etc.
  • Work collaboratively with local screening teams and the wider support services to increase uptake and follow up non-attenders/responders.
  • Utilize population health intelligence to proactively identify and work with a cohort of patients to deliver personalized care.
Hard to Reach Groups
  • Engage with and form strong working relationships with local community groups, particularly those that support those patients that are considered hard to reach.
  • Support practices in identifying patients that require additional language/communication/cultural support in attending for screening, cancer care reviews, or general medical services.
  • Establish relationships with the voluntary sector and local support groups to understand cultural differences within the local population and to break down communication barriers to enable practices to provide further support/reassurance in relation to screening and cancer support.
Non-Clinical Cancer Care Reviews
  • Work alongside the Strategic Manager, Clinical Director, Lead Care Coordinator, and Member Practices to develop a non-clinical approach to cancer care reviews and to embed a process, ensuring proactive monitoring and tracking of patients suspected or confirmed of having a cancer diagnosis.
  • Undertake non-clinical cancer care reviews, ensuring a personalized, holistic approach, tailored to the needs of the patient and their families/carers.
  • Proactively work with other organizations, including, but not limited to, Hull PCNs, the Local Authority, MacMillan, and the Cancer Alliance to explore ways of increasing access to groups in the area, particularly those that support prehabilitation and green social prescribing.
  • Work collaboratively with the PCN Health & Wellbeing team, including the social prescribers, to support patients in being as healthy as possible during and post-treatment.
  • Work collaboratively with the PCN social prescribing team to support patients in gaining access to social support, including finance, employment, housing, etc.
  • Work with other Care Coordinators to develop knowledge of local services and teams, supporting and assisting each other through sharing of knowledge and good practice.
Communication
  • Recognize the roles of other colleagues within the organization and their role to patient care.
  • Use appropriate communication to gain the cooperation of relevant stakeholders (including patients, senior and peer colleagues, and other professionals, other NHS/private organizations ICBs).
  • Work as a member of a team.
  • Recognize personal limitations and refer to more appropriate colleague(s) when necessary.
  • Actively work toward developing and maintaining effective working relationships both within and outside the practices/PCN and locality.
  • Foster and maintain strong links with all services across the locality.
  • Explore the potential for collaborative working and take opportunities to initiate and sustain such relationships.
  • Liaise with stakeholders (as identified in Key Working Relationships) to ensure consistency of patient care and benefit.
  • Attend weekly Health & Wellbeing MDTs, actively participating and offer support/guidance.
  • Raise awareness of cancer screening programs and the importance of cancer care reviews across the PCN and its Member Practices.

This is an exciting opportunity to join our team and make a real difference in the lives of our patients. If you are a motivated and organized individual with a passion for cancer care, we encourage you to apply for this role.

We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that we reserve the right to close the advert to applications early, should a high volume of applications be received.

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