EMEA Market Coordinator

3 days ago


Nottingham, Nottingham, United Kingdom Vans Full time

Our Team

We are a multi-brand, multi-countries organization that values diversity, inclusivity, and creativity.

As an Account Coordinator, you will be part of a team that is passionate about delivering exceptional service to our customers.

Job Responsibilities

  • Providing exceptional service to major online and high street retailers across Europe.
  • Communicating with Wholesale Accounts (retailers, distributors, and sales teams) in their native language.
  • Building a rapport and strong relationships with warehouse, planning, sales, and credit teams.
  • Ensuring timely Orderbook conversion, highlighting any risk or opportunity to conversion in the current month.
  • Following the end-to-end order to shipment process, liaising with our DC to ensure timely shipping.

Requirements

  • Native or fluent speaker in Italian plus English with strong communication skills.
  • Computer literate with strong Excel skills and the ability to produce reports.
  • Strong customer service skills.

What We Offer

  • A competitive salary of around £25,000 - £30,000 per annum, depending on experience.
  • 50% employee discount on all VF brands both in-store and online.
  • Subsidised canteen and break out areas offering complimentary hot drinks.
  • Health Shield membership and access to numerous health and wellbeing initiatives.
  • Employee Assistance Program, offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice.
  • 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off.
  • 12% contributory smart pension scheme (8% on us, 4% from you).
  • Cycle to work scheme.
  • Free secure onsite parking and discounts with local public transport.


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