Food Services Director

4 weeks ago


Feltham, Greater London, United Kingdom JLL Full time

Management Role

We are seeking a highly skilled Food Services Manager to join our team at JLL. As a key member of our operations team, you will be responsible for overseeing all aspects of our food services program, ensuring exceptional client satisfaction and delivering results-driven solutions.

About the Role

  • Oversee Food Service operations at assigned locations, including micro markets, conference centers, hospitality, catering, office, coffee, and beverage service, as well as vending.
  • Develop and maintain a sound Food Services management program, ensuring appropriate staffing and adherence to client operating days.
  • Manage catering and hospitality needs for designated client business and events, including planning, design, and implementation of comprehensive culinary-based nutrition and wellness programs.
  • Monitor and manage spend and financials related to Food Services programs, providing recommendations and strategy for clients to meet and/or improve budget plans.
  • Partner with vendors to deliver exceptional service and support, ensuring no safety or security incidents.
  • Develop and implement operational procedures and performance measures to ensure simplification and accuracy of work methods, reliability of systems, and consistency.
  • Drive client-specific initiatives, such as technology rollouts, benchmarking, best practices, and ensuring operations are aligned to financial processes and controls.
  • Ensure compliance with JLL and client Health, Safety, Environment, and Risk Management policies and procedures.

Requirements

  • Bachelor's Degree, preferred, or equivalent combination of education and experience.
  • Minimum of five to ten years progressive experience in foodservice/hospitality management.
  • Proficient communication skills in both French and English.
  • Ability to work with clients at all levels of an organization.
  • Strong vendor management experience and analytical skills.
  • Strong background in a leadership role with exposure to contract management, customer service, people development, and food services.

About JLL

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers, and investors achieve their business ambitions.



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