Food and Beverage Operations Manager

6 days ago


Shepton Mallet, United Kingdom James Webber Recruitment Full time

Job Summary:

James Webber Recruitment is seeking an experienced Food and Beverage Operations Manager to oversee the day-to-day operations of our luxury country estate's Visitor Attraction outlets. As a key member of our team, you will be responsible for driving standards, developing your team, and delivering exceptional service and experiences to our guests.

Key Responsibilities:

  • Manage the operational aspects of multiple outlets, including service, standards, quality, and financial accountability.
  • Lead a team with a hands-on approach, inspiring and motivating them to deliver exceptional results.
  • Develop and implement strategies to drive sales, improve customer satisfaction, and increase revenue.
  • Monitor and control departmental costs, ensuring compliance with procedures and policies.
  • Provide detailed sales, wages, and cost forecasts on a weekly and monthly basis.
  • Recruit, train, and develop a high-performing team, ensuring they have the skills and knowledge to deliver exceptional service.
  • Collaborate with the Head of Visitor Attraction to achieve departmental goals and objectives.

Requirements:

  • Proven experience in managing multi-outlet operations in a similar-sized hospitality business.
  • Strong leadership and management skills, with the ability to inspire and motivate a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and stakeholders.
  • Ability to work under pressure in a fast-paced environment, with a high level of attention to detail.
  • Experience with Microsoft Office and PMS and booking systems.

What We Offer:

  • A competitive salary and annual performance bonus.
  • Meals on duty and 30 days holiday.
  • Discounts across the estate and discounted hotel stays for staff.
  • Family pass to access the estate and access to internal and external training qualifications and programmes.
  • Cross-training and career development opportunities.


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