Rugby Borough Council Service Support Specialist

20 hours ago


Rugby, Warwickshire, United Kingdom Rugby Borough Council Full time
About You

We are looking for a motivated and organised individual who is passionate about delivering exceptional customer service. As a Customer Service Practitioner Apprentice, you will be responsible for responding to customer inquiries, providing accurate information, and resolving issues in a professional and courteous manner.

To be successful in this role, you must hold GCSEs or equivalent in Maths and English grade 4/grade C or above. You should also be able to develop your own knowledge of all services provided by the council, using established and continually updated procedure documents.

We offer a competitive salary of £21,600 per annum, plus a range of benefits, including 35 days annual leave, a generous Local Government Pension Scheme, and structured induction programs. Our focus on wellbeing and personal development means that you will have opportunities to grow and develop your skills in a supportive and collaborative environment.



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