Vehicle Finance Performance Manager

3 weeks ago


Orkney, United Kingdom Toyota Financial Services, KINTO and KINTO JOIN Full time
About the Role

We are seeking a highly skilled and experienced Vehicle Finance Performance Manager to join our team at Toyota Financial Services, KINTO and KINTO JOIN. As a key member of our team, you will be responsible for leading the F&I Performance across a designated number of Dealer Partners.

Key Responsibilities
  • Build value with Toyota & Lexus partners by agreeing F&I business plans designed to demonstrate the value F&I can add to their business and their customers.
  • Work with designated Toyota & Lexus partners to develop and implement consistent customer-focused finance sales processes, enabling consumers to make informed vehicle funding decisions which lead to good customer outcomes.
  • Implement and manage Total Trade Cycle Management, promoting new and used cars through affordability and best-in-class customer loyalty processes.
  • Gain buy-in from Dealer partners to support the implementation of TFS/LFS Trade Cycle Management F&I programmes.
  • Work with partners to enable them to understand the value of proactively managing the finance renewal process, ensuring they have a structure with sufficient processes and capacity to maximise the opportunity.
  • Hold quarterly reviews with senior management to include performance, TCF, and oversight performance data – agreeing appropriate remedial actions as required.
  • Escalate any oversight concerns to senior partner management and internal TFS/LFS management as requested.
What You'll Get to Own
  • The F&I performance of your zone.
  • The TFS/LFS lead relationship with your partners.
  • The Trade Cycle Management process for your zone.
  • The finance renewal strategy for your zone.
  • The compliance oversight performance of your zone partners.
Requirements
  • Understanding of vehicle sales process.
  • Knowledge of all consumer finance products.
  • Understanding of consumer credit regulation.
  • Sales experience in motor vehicle environment.
Attributes and Behaviours
  • Proactive approach to problem-solving.
  • Customer-first mindset.
  • Self-motivated.
  • Ability to work unsupervised.
  • Excellent negotiation skills.
  • Strong written, verbal, and presentation skills.
  • Good standard of English and Maths.
  • Outward mindset.


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