Senior Care Services Manager
4 weeks ago
Chine Healthcare Solutions Limited is a leading provider of healthcare services, specialising in wigs and hair products for individuals affected by chemotherapy and alopecia. Our mission is to deliver high-quality care and support to those in need.
We are seeking a highly skilled and experienced Registered Manager to lead our care team and ensure the delivery of exceptional services to our clients.
Key Responsibilities:
- Provide leadership and management to the care team to ensure the highest standards of care and support.
- Ensure compliance with regulations, laws, and quality standards, and maintain a good CQC inspection rating.
- Accountable for the health and safety of staff and clients, and ensure a safe working environment.
- Develop and implement policies, procedures, and approved practices to promote business aims and values.
- Continuously review and improve processes to ensure the most effective and efficient service delivery.
- Recruit and train high-quality care assistants, and maintain high retention ratios.
- Ensure the provision of high-quality care services to vulnerable individuals living in their own homes.
- Design and implement effective scheduling to ensure care assistants deliver allocated care to clients.
- Take ownership of quality assurance and governance through scheduled spot checks, service reviews, internal audits, and annual surveys.
- Complete and continuously improve assessments, risk assessments, and support plans to ensure client outcomes are achieved.
- Hold the emergency on-call mobile phone outside normal office hours, and be aware of key performance indicators.
Requirements:
- Hold or be working towards an NVQ Level 4 (RMA) or QCF Level 5 qualification in Social Care.
- In-depth understanding of CQC assessment criteria for Good and Outstanding scores.
- Management experience of service provision in the care industry.
- UK or EU driving licence and daily access to a car.
- Ongoing right to work in the UK.
We are looking for a passionate and driven individual with leadership skills to take on this challenging yet exciting opportunity. If you have experience as a Registered Manager, Care Manager, or other management or leadership role within the healthcare sector, we would love to hear from you.
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