EU CS Data Insights Specialist

2 days ago


Edinburgh, Edinburgh, United Kingdom Amazon Full time

About the Job

We are offering a highly competitive salary of approximately $120,000 per year for this Senior Analyst, Data Science position in Europe. As a key member of our team, you will work with stakeholders from across EU CS to translate business problems into actionable analysis requests. You will leverage various platforms and analytical tools to provide a holistic view of the customer experience.

Key Responsibilities

  1. Translate complex or ambiguous business problems into analysis requirements.
  2. Proactively and independently work with stakeholders to define analytical approach and construct use cases.
  3. Build knowledge on data and metrics of the wider business for providing the big picture on the customer experience and how it translates into business metrics.
  4. Solve ambiguous analyses with less well-defined inputs and outputs; drive to the heart of the problem and identify root causes.
  5. Derive recommendations from analysis that significantly impact a department, create new processes, or change existing processes.
  6. Work with a variety of data sources and large data sets, pull data using efficient query development and provide a holistic and consistent view of the data.
  7. Provide insights through basic statistical measures such as hypothesis testing for improvement initiatives.
  8. Actively drive automation of data requirements by scaling data processes and create self-service tools.
  9. Communicate complex analytical insights and business implications effectively.
  10. Actively manage the timeline and deliverables of projects, anticipate risks and resolve issues.

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