Sales Office Coordinator

6 days ago


Leicester, Leicester, United Kingdom Recra Consulting Full time
About the Role
As a Sales Office Administrator at Recra Consulting, you will play a crucial role in supporting the sales team by effectively managing administrative tasks and ensuring a smooth sales process. Your primary objective is to streamline operations, maintain accurate records, and contribute to the overall success of the sales department.

Key Responsibilities:
  • Provide comprehensive administrative support to the sales team, assisting with tasks such as data entry, filing, and documentation.
  • Process and manage sales orders with accuracy and efficiency, ensuring prompt order fulfillment and customer satisfaction.
  • Coordinate with internal teams, such as operations and logistics, to ensure smooth order processing, shipment, and delivery.
  • Respond to customer inquiries promptly and professionally, providing accurate and helpful information.
  • Prepare and distribute sales-related documents, including proposals, quotes, and contracts.
  • Maintain accurate customer and sales data in the CRM system, ensuring data integrity and timely updates.
  • Assist in generating sales reports, forecasts, and analysis to provide valuable insights for decision-making.
  • Collaborate with the marketing team to effectively communicate promotions and campaigns to the sales team and customers.
  • Support the organisation and logistics of sales meetings, events, and customer visits.
  • Schedule appointments and coordinate travel arrangements for the sales team when required.
  • Assist in the onboarding and training of new sales team members, ensuring a smooth transition.
  • Address customer complaints and concerns in a timely and professional manner, striving to provide the best possible resolution.
  • Stay informed about product knowledge, market trends, and competitor activities to provide accurate information to the sales team and customers.

Requirements:
  • Previous experience in a sales support or office administration role is preferred.
  • Excellent organisational and time management skills with strong attention to detail.
  • Effective communication skills, both written and verbal, with the ability to liaise with internal and external stakeholders.
  • Proficiency in using CRM systems and Microsoft Office tools.
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment.
  • Strong problem-solving skills and the ability to think creatively to find solutions.
  • Friendly and customer-centric approach with a passion for delivering exceptional service.
  • Flexibility and willingness to adapt to changing priorities and deadlines.
  • Positive attitude, ability to work well within a team, and a proactive mindset.

For this exciting opportunity, we are offering a salary range of £30,000 - £40,000 per annum, depending on experience.

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