Sales Office Coordinator
6 days ago
As a Sales Office Administrator at Recra Consulting, you will play a crucial role in supporting the sales team by effectively managing administrative tasks and ensuring a smooth sales process. Your primary objective is to streamline operations, maintain accurate records, and contribute to the overall success of the sales department.
Key Responsibilities:
- Provide comprehensive administrative support to the sales team, assisting with tasks such as data entry, filing, and documentation.
- Process and manage sales orders with accuracy and efficiency, ensuring prompt order fulfillment and customer satisfaction.
- Coordinate with internal teams, such as operations and logistics, to ensure smooth order processing, shipment, and delivery.
- Respond to customer inquiries promptly and professionally, providing accurate and helpful information.
- Prepare and distribute sales-related documents, including proposals, quotes, and contracts.
- Maintain accurate customer and sales data in the CRM system, ensuring data integrity and timely updates.
- Assist in generating sales reports, forecasts, and analysis to provide valuable insights for decision-making.
- Collaborate with the marketing team to effectively communicate promotions and campaigns to the sales team and customers.
- Support the organisation and logistics of sales meetings, events, and customer visits.
- Schedule appointments and coordinate travel arrangements for the sales team when required.
- Assist in the onboarding and training of new sales team members, ensuring a smooth transition.
- Address customer complaints and concerns in a timely and professional manner, striving to provide the best possible resolution.
- Stay informed about product knowledge, market trends, and competitor activities to provide accurate information to the sales team and customers.
Requirements:
- Previous experience in a sales support or office administration role is preferred.
- Excellent organisational and time management skills with strong attention to detail.
- Effective communication skills, both written and verbal, with the ability to liaise with internal and external stakeholders.
- Proficiency in using CRM systems and Microsoft Office tools.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Strong problem-solving skills and the ability to think creatively to find solutions.
- Friendly and customer-centric approach with a passion for delivering exceptional service.
- Flexibility and willingness to adapt to changing priorities and deadlines.
- Positive attitude, ability to work well within a team, and a proactive mindset.
For this exciting opportunity, we are offering a salary range of £30,000 - £40,000 per annum, depending on experience.
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