Housing Choice Officer

3 days ago


London, Greater London, United Kingdom CV-Library Full time

Job Overview

This temporary role is an excellent opportunity for a motivated individual to join our team as a Housing Choice Officer. As part of our Lettings Service, you will play a vital role in providing a customer-focused choice-based lettings service to the public.

About the Role

We are seeking a skilled and experienced professional to support vulnerable households achieve ease of access to council services and work to reduce the number of homeless households in temporary accommodations by promoting other viable options for rehousing.

Key Responsibilities

  • To provide a customer-focused choice-based lettings service to the public, through engagement with statutory and voluntary agencies developing partnerships to promote equal access to housing and related services.
  • To undertake assessments of needs, administer the social welfare panel and contribute to auditing the work of the team and policy/procedural development.
  • To support the implementation of the Council's corporate objectives, including health and safety at work, performance management, equal opportunities and managing diversity policies, customer care and quality initiatives, and corporate strategies and policies.

Salary and Benefits

The successful candidate will be offered a competitive salary of £16 per hour (PAYE), plus benefits that include a 36-hour week, on-site working with one day working from home, and opportunities for career development.



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